Privacy Policy
Kay Dot Privacy Policy
Last Updated: November 2025
At Kay Dot, your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with us online.
1. Information We Collect
We may collect the following types of information:
Personal details — such as your name, email address, phone number, and shipping/billing address.
Order information — including products purchased, payment method, and transaction details.
Technical data — such as your IP address, browser type, and pages visited on our site.
Marketing preferences — if you sign up for newsletters or promotional offers.
2. How We Use Your Information
We use your data to:
Process and deliver your orders
Communicate order updates, shipping details, and customer support responses
Improve our website, services, and user experience
Send marketing emails (only if you’ve opted in)
Comply with legal or tax obligations
3. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary data only with:
Courier and logistics partners for shipping your orders
Payment processors (e.g., PayPal, Stripe) to handle secure transactions
Service providers who help operate our website (under strict confidentiality)
Legal authorities, if required by law
4. Data Security
We use secure servers and encryption to protect your information. Access to customer data is restricted to authorised staff only.
5. Cookies
Our website uses cookies to enhance browsing, remember your preferences, and track site performance. You can disable cookies in your browser settings at any time.
6. Your Rights
Under GDPR, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
7. Data Retention
We retain order and transaction data only as long as required for legal, tax, or business purposes.
8. Contact Us
If you have any questions or wish to exercise your data rights, please contact:
📧privacy@ikaydot.com